Question 1

What is CutWala?

Accepted Answer

CutWala is a salon booking marketplace by Sreevia AI. It connects customers with local salons in Hyderabad, Vizag and other cities across India, so they can discover nearby salons and book a slot in the app. Think of it as Uber or Zomato, but for salons.

Question 2

Who makes CutWala?

Accepted Answer

CutWala is from Sreevia AI, a technology company based in Hyderabad, India.

Question 3

How many apps does CutWala have?

Accepted Answer

Three. The CutWala User app is for customers, the CutWala Barber app is for barbers, and the CutWala Owner app is for salon owners.

Question 4

Which cities is CutWala available in?

Accepted Answer

CutWala is starting in Hyderabad and Vizag (Visakhapatnam) and is expanding to more cities across India. Salon availability in your area depends on how many salons have joined.

Question 5

Is CutWala available on iPhone and Android?

Accepted Answer

Yes. All three CutWala apps are built for both iOS and Android. Visit the download page for store links.

Question 6

How do I book a salon on CutWala?

Accepted Answer

Open the CutWala app, find a salon near you, choose your service and barber, pick an available time slot and confirm. You will get a booking confirmation in the app.

Question 7

Is CutWala free for customers?

Accepted Answer

Yes. Downloading the app and booking a slot is free for customers. Service prices are set by each salon and shown in the app.

Question 8

Can I choose my barber?

Accepted Answer

Yes, where the salon lists its barbers you can pick the one you prefer when booking.

Question 9

Can I cancel or reschedule a booking?

Accepted Answer

Yes. You can manage upcoming bookings from the app, subject to the salon's cancellation policy shown at the time of booking.

Question 10

How do I list my salon on CutWala?

Accepted Answer

Download the CutWala Owner app, register, upload your salon details, and submit them for review. Once approved, your salon goes live for customers nearby.

Question 11

How much does it cost to join CutWala as a salon?

Accepted Answer

CutWala earns a commission on completed bookings made through the app. Commission details are shared during onboarding and set out in the Salon & Barber Terms.

Question 12

Do I still get walk-in customers?

Accepted Answer

Yes. CutWala adds a new way to get customers. You keep serving walk-ins and choose the availability you offer through the app.

Question 13

What do I need to register my salon?

Accepted Answer

Your mobile number, salon name and address, opening hours, the services you offer with prices, and a few photos of your salon. Our team may ask for extra details to verify your business.

Question 14

Can my barbers use CutWala too?

Accepted Answer

Yes. Barbers use the CutWala Barber app to see their appointments and manage the services they offer, while the owner manages the salon in the Owner app.

Frequently asked questions about CutWala.

About CutWala

For customers

For salon owners and barbers

Your next haircut, without the wait.